Babban karyar bayanai Marriott Hotels and Resorts ne ya ruwaito Tambarin su na Starwood a ranar 30 ga Nuwamba. A halin da ake ciki, matakan tsaro na Marriott sun kasance cikin hasken duniya wanda ya haifar da matakai daban-daban na shari'a da laifuka da hukumomi a duniya suka dauka a kan sarkar otal mafi girma a duniya. Wani mafarki mai ban tsoro na PR yana buɗewa ga Marriott wanda ya haifar da sanya alamar ta zama mara magana don guje wa martani ga kafofin watsa labarai.
A yau Marriott ta sanar da duk masu yuwuwar wanda aka azabtar da kuma baƙi otal game da wannan laifin abin da suka kira "al'amarin tsaro". Saƙon imel ɗin ya yi bayani ga yuwuwar waɗanda aka yi wa laifi, abokan cinikin Marriott tare da rikodin a cikin Starwood Hotels and Resort cibiyar sadarwa:
A ranar 8 ga Satumba, 2018, Marriott ya sami faɗakarwa daga kayan aikin tsaro na ciki game da ƙoƙarin samun damar bayanan ajiyar baƙo na Starwood. Da sauri Marriott ya shiga cikin manyan masana tsaro don taimakawa wajen tantance abin da ya faru. Marriott ya koyi yayin binciken cewa an sami damar shiga yanar gizo ba tare da izini ba tun daga 2014. Marriott kwanan nan ya gano cewa wata ƙungiya mara izini ta kwafi kuma ta ɓoye bayanan, kuma ta ɗauki matakai don cire su. A ranar 19 ga Nuwamba, 2018, Marriott ya sami damar ɓoye bayanan kuma ya ƙaddara cewa abubuwan da ke ciki sun fito daga bayanan ajiyar baƙo na Starwood.
Marriott bai gama gano kwafin bayanai a cikin bayanan ba, amma ya yi imanin cewa yana ƙunshe da bayanai kan kusan baƙi miliyan 500 waɗanda suka yi ajiyar wuri a wata kadara ta Starwood. Domin kusan miliyan 327 na waɗannan baƙi, bayanan sun haɗa da wasu haɗin suna, adireshin imel, lambar waya, adireshin imel, lambar fasfo, bayanin asusun Starwood Preferred Guest ("SPG"), ranar haihuwa, jinsi, isowa da bayanin tashi, ranar ajiyewa, da zaɓin sadarwa. Ga wasu, bayanin ya kuma haɗa da lambobin katin biyan kuɗi da kwanakin ƙarewar katin biyan kuɗi, amma an ɓoye lambobin katin biyan kuɗi ta amfani da Advanced Encryption Standard encryption (AES-128). Akwai abubuwa guda biyu da ake buƙata don warware lambobin katin biyan kuɗi, kuma a wannan lokacin, Marriott bai iya yin watsi da yuwuwar ɗaukar duka biyun ba. Ga sauran baƙi, bayanin ya iyakance ga suna kuma wani lokacin wasu bayanai kamar adireshin imel, adireshin imel, ko wasu bayanai.
Marriott ya kai rahoton wannan lamarin ga jami'an tsaro kuma ya ci gaba da tallafawa binciken su. Har ila yau, kamfanin yana sanar da hukumomin gudanarwa.
Marriott yayi matukar nadamar faruwar lamarin. Tun daga farko mun yi gaggawar shawo kan lamarin tare da gudanar da cikakken bincike tare da taimakon manyan masana harkokin tsaro. Marriott yana aiki tuƙuru don tabbatar da baƙi sun sami amsoshin tambayoyi game da keɓaɓɓen bayaninsu tare da keɓaɓɓun gidan yanar gizo da cibiyar kira. Muna tallafawa kokarin jami'an tsaro da kuma yin aiki tare da manyan masana tsaro don ingantawa. Marriott kuma yana ba da albarkatun da ake buƙata don kawar da tsarin Starwood da haɓaka ci gaba da haɓaka tsaro ga hanyar sadarwar mu.
Marriott ya ɗauki matakai masu zuwa don taimaka muku saka idanu da kare bayananku:
Sadaukarwa Cibiyar Kira
Marriott ya kafa cibiyar kira mai sadaukarwa don amsa tambayoyin da zaku iya yi game da wannan lamarin. Ana samun cibiyar kira a cikin yaruka da yawa. Cibiyar kiran mu na sadaukarwa na iya samun ƙarar girma da farko, kuma muna godiya da haƙurin ku. Da fatan za a duba info.starwoodhotels.com don kowane sabuntawa ga bayanan tuntuɓar cibiyar kiran mu. Bayanan tuntuɓar cibiyar kira sune:
Kasa | Wayar | lokaci & kwanaki | ||
Australia | 1-800-270-917 | 24 Hours | Litinin - Sun | |
Austria | 0800-281462 | 0900-2100 CET | Litinin - Sun | |
Belgium | 0800-708-43 | 0900-2100 CET | Litinin - Sun | |
Brazil | 0-800-724-8312 | 0900 - 2100 Brasilia ST | Litinin - Sun | |
Canada | 877-273-9481 | 0900-2100 EST | Litinin - Sun | |
Sin | 4001839188 | 0900 - 1800 China ST | Litinin - Sun | |
Sin | + 86 20 38157000 | 0900 - 1800 China ST | Litinin - Sun | |
Faransa | 0805-080216 | 0900-2100 CET | Litinin - Sun | |
Jamus | 0800-180-1978 | 0900-2100 CET | Litinin - Sun | |
India | 000-800-050-1531 | 24 Hours | Litinin - Sun | |
Italiya | 800-728-023 | 0900-2100 CET | Litinin - Sun | |
Japan | 0120901011 | 0900 - 1800 Japan ST | Litinin - Jum | |
Japan | + 81 3 5423 6539 | 0900 - 1800 Japan ST | Litinin - Jum | |
New Zealand | 0800-359805 | 24 Hours | Litinin - Sun | |
Mexico | 01-800-099-0742 | 0900 - 2100 EST | Litinin - Sun | |
Rasha | 8-800-100-6925 | 0900-2100 Moscow | Litinin - Sun | |
Singapore | 800-492-2405 | 24 Hours | Litinin - Sun | |
Koriya ta Kudu | 007988171758 | 0900 - 1800 Koriya ST | Litinin - Jum | |
Koriya ta Kudu | + 81 3 4334 2202 | 0900 - 1800 Koriya ST | Litinin - Jum | |
Spain | 900-905407 | 0900-2100 CET | Litinin - Sun | |
Switzerland | 0800-561-876 | 0900-2100 CET | Litinin - Sun | |
United Arab Emirates | 8000-3201-34 | 0900 - 2100 Gulf | Litinin - Sun | |
UK | 0-808-189-1065 | 0800 - 2000 GMT | Litinin - Sun | |
Amurka | 877-273-9481 | 0900 - 2100 EST | Litinin - Sun |
Marriott ya fara aika saƙon imel akan birgima a kan Nuwamba 30, 2018 ga baƙi da abin ya shafa waɗanda adiresoshin imel ke cikin bayanan ajiyar baƙo na Starwood.
Marriott yana ba baƙi damar yin rajista a WebWatcher kyauta na shekara guda. WebWatcher yana lura da shafukan intanet inda ake musayar bayanan sirri kuma yana haifar da faɗakarwa ga mabukaci idan an sami shaidar keɓaɓɓen bayanan mabukaci. Saboda ka'ida da wasu dalilai, WebWatcher ko makamancinsu ba su samuwa a duk ƙasashe. Baƙi daga Amurka waɗanda suka kammala aikin rajista na WebWatcher kuma za a ba su sabis ɗin shawarwari na zamba da ɗaukar fansa kyauta.
Sashen da ke ƙasa yana ba da ƙarin bayani kan matakan da za ku iya ɗauka. Idan kuna da tambayoyi game da wannan sanarwar kuma don yin rajista a WebWatcher (idan akwai a ƙasarku/yankinku), da fatan za a ziyarci info.starwoodhotels.com.
Alamar Starwood sun haɗa da: W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribute Portfolio, Le Méridien Hotels & Resorts, Hudu Points ta Sheraton da Design Hotels. Starwood alamar timeshare (Sheraton Vacation Club, Westin Vacation Club, The Luxury Collection Residence Club, St. Regis Residence Club, da Vistana) kuma an haɗa su.
Ko da inda kuke zama, a ƙasa akwai wasu ƙarin matakan da zaku iya ɗauka.
Canja kalmar wucewa akai-akai. Kar a yi amfani da kalmomin sirrin da aka zayyana cikin sauƙi. Kar a yi amfani da kalmomin shiga iri ɗaya don asusu masu yawa.
Yi bitar bayanan asusun katin kuɗin ku don ayyukan da ba a ba da izini ba kuma nan da nan bayar da rahoton ayyukan mara izini ga bankin da ya ba da katin ku.
Yi taka tsan-tsan kan wasu ɓangarorin uku na ƙoƙarin tattara bayanai ta hanyar yaudara (wanda akafi sani da “phishing”), gami da hanyoyin haɗin yanar gizo na karya. Marriott ba zai tambaye ku don samar da kalmar wucewa ta waya ko imel ba.
Idan kun yi imanin cewa an sace ku ne ko kuma an yi amfani da bayanan sirri na ku, ku tuntuɓi jami'an tsaro na gida nan da nan.
Muna tunatar da ku yana da kyau koyaushe ku kasance a faɗake game da al'amuran zamba ko sata ta ainihi ta yin bitar bayanan asusun ku da rahoton kiredit kyauta ga duk wani aiki mara izini. Kuna iya samun kwafin rahoton kiredit ɗinku, kyauta, sau ɗaya kowane watanni 12 daga kowane ɗayan kamfanonin bayar da rahoton kiredit na ƙasa guda uku. Don yin odar rahoton ku na kyauta na shekara-shekara, da fatan za a ziyarci www.karafakreditreport.com ko kira lambar waya kyauta a 1-877-322-8228. Bayanin tuntuɓar kamfanonin bayar da rahoton kiredit na ƙasa guda uku kamar haka:
Equifax, Akwatin gidan waya 740241, Atlanta, GA 30374, www.equifax.com, 1-800-685-1111 |
Experian, Akwatin gidan waya 2002, Allen, TX 75013, www.experian.com, 1-888-397-3742 |
TransUnion, Akwatin gidan waya 2000, Chester, PA 19016, www.transunion.com, 1-800-916-8800 |
Idan kun yi imanin cewa an sace ku ne ko kuma kuna da dalilin gaskata cewa an yi amfani da keɓaɓɓen bayanin ku, ku tuntuɓi Hukumar Kasuwanci ta Tarayya da/ko ofishin Babban Lauyan Jiharku nan take. Kuna iya samun bayanai daga waɗannan kafofin game da matakan da mutum zai iya ɗauka don guje wa satar bayanan sirri da kuma bayanan faɗakarwa na zamba da daskarewar tsaro. Hakanan ya kamata ku tuntuɓi hukumomin tilasta bin doka na gida ku shigar da rahoton 'yan sanda. Sami kwafin rahoton 'yan sanda idan an umarce ku da ku ba da kwafi ga masu lamuni don gyara bayananku. Bayanan tuntuɓar Hukumar Ciniki ta Tarayya kamar haka:
Hukumar Ciniki ta Tarayyar, Cibiyar Bayar da Amsar Abokin Ciniki, 600 Pennsylvania Avenue, NW Washington, DC 20580, 1-877-IDTHEFT (438-4338), www.ftc.gov/idtheft
Idan kai mazaunin Connecticut ne, Maryland, Massachusetts, North Carolina, ko Rhode Island, za ku iya tuntuɓar ku sami bayani daga babban lauyan ku a: |
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Idan kun kasance mazaunin Massachusetts ko Rhode Island, lura cewa bisa ga dokar Massachusetts ko Rhode Island, kuna da damar yin fayil da samun kwafin rahoton 'yan sanda. Hakanan kuna da damar neman daskarewar tsaro. |
Idan kai mazaunin West Virginia ne, Kuna da damar tambayar cewa hukumomin bayar da rahoton mabukaci na ƙasa baki ɗaya suna sanya “ faɗakarwar zamba” a cikin fayil ɗin ku don bari masu ba da lamuni da wasu su san cewa kuna iya zama wanda aka yi wa sata na ainihi, kamar yadda aka bayyana a ƙasa. Hakanan kuna da haƙƙin sanya daskarewar tsaro akan rahoton kiredit ɗin ku, kamar yadda aka bayyana a ƙasa. |
Faɗakarwar Zamba: Akwai faɗakarwa iri biyu na zamba da za ku iya sanyawa a kan rahoton ku na kuɗi don sanya masu karɓar ku kuɗi a kan sanarwa cewa kuna iya zama wanda aka zalunta - faɗakarwa ta farko da faɗakarwa. Kuna iya tambayar cewa a sanya faɗakarwar zamba ta farko akan rahoton kuɗin ku idan kuna zargin an taɓa samun sata na ainihi, ko kuma kuna shirin zama. Faɗakarwar zamba ta farko tana tsayawa akan rahoton kiredit ɗin ku na aƙalla kwanaki 90. Kuna iya samun faɗakarwar faɗakarwa da aka sanya akan rahoton kiredit ɗin ku idan kun riga kun kasance wanda aka azabtar da ku na sata na ainihi tare da shaidar da ta dace. Ƙwararren faɗakarwar zamba yana tsayawa akan rahoton kiredit ɗin ku har tsawon shekaru bakwai. Kuna iya sanya faɗakarwar zamba akan rahoton kiredit ɗin ku ta hanyar tuntuɓar kowane ɗayan hukumomin bayar da rahoton kiredit na ƙasa uku. |
Daskarewar Kiredit: Kuna da damar sanya ajiyar kuɗi, wanda kuma aka sani da tsaro, a kan fayil ɗin kuɗin kuɗi, kyauta, don kada a buɗe sabon ƙira da sunan ku ba tare da amfani da lambar PIN ɗin da aka ba ku ba. lokacin da kuka fara daskarewa. An ƙirƙiri daskarewar tsaro don hana yuwuwar masu ba da bashi samun damar rahoton kiredit ɗin ku ba tare da izinin ku ba. Idan ka sanya daskarewar tsaro, masu yuwuwar masu lamuni da wasu ɓangarori na uku ba za su iya samun damar yin amfani da rahoton kiredit ɗin ku ba sai dai idan kun ɗaga daskare na ɗan lokaci. Don haka, amfani da daskarewar tsaro na iya jinkirta ikon ku na samun kiredit.
Babu kuɗi don sanyawa ko ɗaga daskarewar tsaro. Ba kamar faɗakarwa na zamba ba, dole ne ku sanya daskarewar tsaro daban akan fayil ɗin kiredit ɗin ku a kowane kamfani na bayar da rahoton kuɗi. Don bayani da umarni don sanya daskarewar tsaro, tuntuɓi kowace hukumomin bayar da rahoton kuɗi a adiresoshin da ke ƙasa: |
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Don neman daskarewar tsaro, kuna buƙatar samar da bayanan masu zuwa: |
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Hukumomin bayar da rahoton kiredit suna da ranar kasuwanci guda ɗaya bayan karɓar buƙatun ku ta wayar tarho kyauta ko amintacciyar hanyar lantarki, ko kwanakin kasuwanci uku bayan karɓar buƙatar ku ta wasiƙa, don sanya daskarewar tsaro akan rahoton kiredit ɗin ku. Dole ne ma'aikatun kiredit ɗin su aiko muku da rubutattun tabbaci a cikin kwanaki biyar na kasuwanci kuma su samar muku da keɓaɓɓen lambar shaidar mutum ("PIN") ko kalmar sirri ko duka waɗanda za ku iya amfani da su don ba da izinin cirewa ko ɗaga daskarewar tsaro.
Don ɗaga daskarewar tsaro don ba da damar takamaiman mahalli ko mutum damar samun rahoton kuɗin ku, ko don ɗaga daskarewar tsaro na wani ƙayyadadden lokaci, dole ne ku ƙaddamar da buƙatu ta hanyar lambar tarho mara kyauta, amintacciyar hanyar lantarki. Hukumar bayar da rahoton kuɗi ta kiyaye ta, ko ta aika buƙatun buƙatun ta hanyar yau da kullun, ƙwararru, ko wasiƙar dare zuwa hukumomin bayar da rahoton kiredit kuma sun haɗa da daidaitaccen ganewa (suna, adireshi, da lambar Tsaron Jama'a) da lambar PIN ko kalmar sirri da aka bayar a gare ku lokacin. kun sanya daskarewar tsaro da kuma ainihin waɗancan ƙungiyoyin ko daidaikun mutane da kuke son karɓar rahoton kuɗin ku ko takamaiman lokacin da kuke son samun rahoton kiredit. Hukumomin bayar da rahoton kiredit suna da ranar kasuwanci guda ɗaya bayan karɓar buƙatar ku ta wayar tarho kyauta ko amintacciyar hanyar lantarki, ko kwanakin kasuwanci uku bayan karɓar buƙatar ku ta wasiƙa, don ɗaga daskarewar tsaro ga waɗanda aka gano abubuwan ko na ƙayyadadden lokaci. Don cire daskarewar tsaro, dole ne ku gabatar da buƙatu ta hanyar lambar tarho kyauta, amintacciyar hanyar lantarki da hukumar bayar da rahoton kuɗi ke kiyayewa, ko ta hanyar aika buƙatun rubutacciya ta hanyar yau da kullun, ƙwararrun wasiƙa, ko wasiƙar dare zuwa kowane ɗayan kiredit uku. ofisoshin kuma sun haɗa da ingantaccen ganewa (suna, adireshi, da lambar Social Security) da lambar PIN ko kalmar sirri da aka bayar a gare ku lokacin da kuka sanya tsaro. Ma'aikatan bashi suna da ranar kasuwanci guda ɗaya bayan karɓar buƙatar ku ta wayar tarho kyauta ko amintacciyar hanyar lantarki, ko kwanakin kasuwanci uku bayan karɓar buƙatar ku ta wasiƙa, don cire daskarewar tsaro. |
Dokar Ba da Rahoto Mai Kyau: Hakanan kuna da haƙƙoƙi a ƙarƙashin Dokar Ba da Rahoto ta Gaskiya ta Tarayya, wacce ke haɓaka daidaito, daidaito, da keɓanta bayanai a cikin fayilolin hukumomin rahoton mabukaci. FTC ta buga jerin haƙƙoƙin farko da FCRA ta ƙirƙira (https://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf), kuma wannan labarin yana nufin mutane masu neman ƙarin bayani don ziyarci www.ftc.gov/credit. Jerin haƙƙin FCRA na FTC ya haɗa da: |
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Idan Kun kasance Jigon Bayanai na Tarayyar Turai, kuma kana son yin korafi ga Hukumar Kare Bayanai, za ka iya tuntubar su a: |
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Idan Kai mazaunin Kanada ne, kuma kuna son yin korafi ga kwamishinan sirrin ku, kuna iya tuntuɓar su a: |
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