Hilton a yau ta sanar da sakamakon gasar tsawon wata daya don kirkirar sabon salon wasan kwaikwayo na AI chatbot - wani bangare na neman bada “rai” ga sabon kaddarar sabis na abokin cinikayyar AI tare da keɓaɓɓiyar avatar mai rai. Canjin Chen daga DoubleTree na Hilton Shiyan shi ne ya lashe kyautar, yayin da Issa Li daga Waldorf Astoria Shanghai a kan Bund da Vicky Li daga Hilton Chengdu suka zo na biyu da na uku. Gasar, wacce aka bude wa dukkan baƙi da Membersungiyar Hilton, ta jawo hankali sosai daga masana'antar, tare da kusan kashi 60 na zane-zanen da baƙin Hilton suka gabatar.
Change Chen, wanda ya yi fice a zane kuma yana jin daɗin zane, cikin farin ciki ya ce, “Ina so in fassara kyakkyawar karimcin Hilton da sauƙin hali, mai kayatarwa. Ina fatan 'Xiao Xi', wanda ke da sha'awar rayuwa da tafiye-tafiye, zai iya ba wa baƙi da abokanmu farin ciki da goyon baya a matsayin abokin tafiya mai mahimmanci. "
Wendy Huang, babban mataimakin shugaban kasa kuma daraktan kasuwanci, Hilton Greater China & Mongolia, ta ce, “kirkire-kirkiren zamani yana daya daga cikin manyan dabarunmu biyar a kasar Sin. Kasancewa kamfani na karɓar baƙi na duniya don gabatar da chatbot ɗin sabis na abokin ciniki na AI alama ce bayyananniya cewa muna kan alƙawarin baƙi da kasuwa. A zamanin da ake fama da annoba, baƙi suna ƙara dogaro da sabis na kan layi da albarkatu don zaɓar wuraren tafiya da samfuran tafiye-tafiye don su sami ƙwarewar mafi kyawun layi. Masu amfani sun fi karkata ga amincewa da ingantaccen bayani daga dandamali na dijital mallakar kamfanin, kuma an ba wa Xiao Xi rai a wannan lokaci don magance irin wadannan bukatu tare da samar wa bakin namu kwarewar kan layi yayin tafiya. ”
An haife shi a ranar 19 ga Fabrairu, 2020, “Xiao Xi”, kamfanin hirar abokin cinikin AI na farko na kamfanin Hilton, yana baiwa membobin Hilton girmamawa da kuma dukkan bakin da ke da sauri da kuma sauki na tsayawa daya don ayyukan ba da shawara kan tafiye-tafiye. Membobin girmamawa da baƙi za su iya yi wa Xiao Xi tambayoyi masu alaƙa da tafiye-tafiye kamar su bayanin otal, yanayin gida, Hilton Darajar dubawa da kuma ci gaban bayanai. Xiao Xi na iya samar da ƙarin shawarwari kan tafiye-tafiye kuma har ma zai nishadantar da baƙi a duk lokacin da suke tafiya ta hanyar ci gaba da ba da shawarwari masu kyau da shawarwari ta hanyar horo mai zurfi.
Tun lokacin da aka ƙaddamar da shi a watan Fabrairu, Xiao Xi ya amsa fiye da tambayoyin abokan ciniki sama da dubu 50,000, tare da kimar gamsuwa da kashi 94 cikin ɗari, wanda ya zarce matsakaicin aikin da ake yi na tattaunawa game da AI. A halin yanzu, ana samun Xiao Xi a cikin 24/7 ta hanyar aikace-aikacen hannu na Hilton China - ciki har da iOS, Android, da kuma WeChat Mini Programme.
Yayin da yake bin dabarun kirkirar dijital, Hilton ya ci gaba da sadaukar da kai don ƙirƙirar ƙwarewar abubuwan kan layi don baƙi. Don saduwa da sauye-sauye da sauye-sauye iri-iri, Hilton yana bincika tashoshi da dandamali daban-daban waɗanda zasu iya bawa baƙi ƙwarewar kan layi mara kyau. Hilton ya fara aiki tare da manyan dandamali na OTA a cikin China don ba da ƙarin sabis na abokin ciniki na kan layi a cikin 2017; ƙaddamar da aikace-aikacen girmamawa na Hilton na Sin a cikin 2018; kuma ya buɗe babban kantin kamfanin Hilton a kan Fliggy a cikin 2019. Gabatarwar Xiao Xi yanzu yana ba da ƙarin tsarin yanar gizo don ba da sabis na musamman ga baƙi.
