Babban fifikon dacewa ga fasinjojin jirgin sama bayan annoba

Kungiyar Sufurin Jiragen Sama ta Duniya (IATA) ta sanar da sakamakon bincikenta na 2022 Global Passenger Survey (GPS), yana nuna cewa matafiya manyan abubuwan da ke damun tafiye-tafiye a lokacin rikicin COVID-XNUMX sun mai da hankali kan sauƙaƙawa da dacewa.

“Tafiya yayin COVID-19 yana da rikitarwa, mai wahala da ɗaukar lokaci saboda buƙatun balaguron balaguron da gwamnati ta gindaya. Bayan barkewar cutar, fasinjoji suna son ingantacciyar dacewa a duk tafiyarsu. Ƙirƙirar dijital da yin amfani da na'urorin halitta don hanzarta tafiyar tafiya shine mabuɗin," in ji Nick Careen. IATABabban Mataimakin Shugaban Kasa kan Ayyuka, Tsaro da Tsaro.

Tsare-tsare da Bukata

Fasinjoji suna son dacewa lokacin da suke shirin tafiya da kuma lokacin zabar inda zasu tashi. Abinda suka fi so shine tashi daga filin jirgin sama kusa da gida, samun duk zaɓuɓɓukan yin rajista da sabis da ake samu a wuri ɗaya, biya tare da hanyar biyan kuɗin da suka fi so kuma cikin sauƙin rage fitar da iskar carbon. 
 

• Kusanci zuwa filin jirgin shine babban fifikon fasinjoji yayin zabar inda zasu tashi daga (75%). Wannan ya fi farashin tikiti mahimmanci (39%).  
• Matafiya sun gamsu da samun damar biyan kuɗi ta hanyar biyan kuɗin da suka fi so wanda ke samuwa ga kashi 82% na matafiya. Samun damar yin tsarawa da bayanan ajiya a wuri guda an gano cewa shine babban fifiko. 
• Kashi 18% na fasinjojin sun ce sun rage fitar da iskar Carbon da suke fitarwa, babban dalilin da wadanda ba su sani ba shine rashin sanin zabin (36%).

“Masu matafiya na yau suna tsammanin ƙwarewar kan layi iri ɗaya kamar yadda suke samu daga manyan dillalai kamar Amazon. Dillalin jirgin sama yana haifar da amsa ga waɗannan buƙatun. Yana baiwa kamfanonin jiragen sama damar gabatar da cikakken tayin su ga matafiya. Kuma hakan yana sanya fasinjan ya kula da kwarewar tafiyarsu tare da ikon zaɓar zaɓin tafiye-tafiyen da suke so tare da zaɓuɓɓukan biyan kuɗi masu dacewa, ”in ji Muhammad Albakri, Babban Mataimakin Shugaban Hukumar Kula da Kuɗi da Sabis na Rarraba IATA.

Gudanar da Balaguro

Yawancin matafiya suna shirye su raba bayanin shige da ficen su don mafi dacewa aiki.  
 

• Kashi 37% na matafiya sun ce an hana su tafiya zuwa wata manufa ta musamman saboda buƙatun shige da fice. 65% na matafiya, 12% da aka ambata farashin da 8% shine babban abin hanawa. 
• Inda ake buƙatar biza, 66% na matafiya suna son samun biza ta kan layi kafin tafiya, 20% sun fi son zuwa ofishin jakadanci ko jakadanci da 14% a filin jirgin sama.
• Kashi 83 cikin 88 na matafiya sun ce za su raba bayanan shige da ficen su don hanzarta aikin isowar filin jirgin. Duk da yake wannan yana da girma, ya ɗan ragu kaɗan daga kashi 2021% da aka yi rikodin a cikin XNUMX. 

“Matafiya sun gaya mana cewa akwai shingen tafiye-tafiye. Kasashe masu sarkakkun hanyoyin biza suna rasa fa'idar tattalin arziki da wadannan matafiya ke kawowa. Inda ƙasashe suka cire buƙatun biza, yawon buɗe ido da tattalin arzikin balaguro sun bunƙasa. Kuma ga ƙasashen da ke buƙatar wasu nau'ikan matafiya don samun biza, yin amfani da damar matafiya don yin amfani da hanyoyin kan layi da raba bayanai tun da wuri zai zama mafita mai nasara," in ji Careen.

Hanyoyin Jirgin Sama

Fasinjoji suna shirye su yi amfani da fasaha da sake tunani matakai don inganta dacewa da kwarewar filin jirgin sama da sarrafa kayansu. 
 

• Fasinjoji suna shirye don kammala abubuwan sarrafawa a wajen filin jirgin sama. Kashi 44% na matafiya sun gano shiga a matsayin babban zaɓin su don sarrafa filin jirgin sama. Hanyoyin shige da fice sune na biyu mafi shaharar “zaɓi” a kashi 32%, sai kaya. Kuma kashi 93% na fasinjoji suna sha'awar wani shiri na musamman don amintattun matafiya (duba bayanan baya) don hanzarta tantance tsaro. 
• Fasinjoji suna sha'awar ƙarin zaɓuɓɓuka don sarrafa kaya. 67% za su yi sha'awar karban gida da bayarwa da kuma 73% a cikin zaɓuɓɓukan rajista na nesa. Kashi 80% na fasinjojin sun ce hakan zai fi dacewa su duba jaka idan za su iya sa ido a duk lokacin tafiya. Kuma 50% sun ce sun yi amfani ko za su yi sha'awar yin amfani da alamar jakar lantarki. 
• Fasinjoji suna ganin ƙima a cikin tantancewar halittu. 75% na fasinjoji suna son amfani da bayanan biometric maimakon fasfo da fasfo na shiga. Fiye da kashi uku sun riga sun dandana ta amfani da tantancewar halittu a cikin tafiye-tafiyensu, tare da ƙimar gamsuwa na 88%. Amma kariyar bayanai ya kasance abin damuwa ga kusan rabin matafiya.

“Fasinjoji suna ganin fasaha a fili a matsayin mabuɗin don inganta sauƙin tafiyar matakai na filin jirgin sama. Suna so su isa filin jirgin a shirye-shiryen tashi, su bi ta filin jirgin a ƙarshen tafiyarsu da sauri ta hanyar amfani da na'urar binciken halittu kuma su san inda kayansu yake a kowane lokaci. Fasaha ta wanzu don tallafawa wannan kyakkyawar ƙwarewa. Amma muna buƙatar haɗin kai a duk faɗin sarkar ƙima da gwamnatoci don tabbatar da hakan. Kuma muna buƙatar ci gaba da tabbatar wa fasinjoji cewa za a adana bayanan da ake buƙata don tallafawa irin wannan ƙwarewar, ”in ji Careen.

Masana'antar a shirye ta ke don samar da wutar lantarki da ayyukan tashar jirgin sama tare da na'urorin halitta ta hanyar IATA's One ID initiative. COVID-19 ya taimaka wa gwamnatoci su fahimci yuwuwar fasinja don raba bayanan balaguron su tare da su kai tsaye da kuma gaba da balaguro da kuma ikon tsarin tafiyar da rayuwa don inganta matakan tsaro da gudanarwa da kuma amfani da ƙarancin albarkatu. Yaduwar e-gates a filayen jirgin sama yana tabbatar da ingancin da za a iya samu. Babban fifiko shine tallafawa ƙa'idodin OneID tare da ƙa'ida don ba da damar amfani da shi don ƙirƙirar ƙwarewar da ba ta dace ba a duk sassan tafiyar fasinja.