A cikin shekaru talatin da suka wuce, na yi rayuwa mai kyau ina yin abin da nake so in yi. Ni daya daga cikin mashawartan otal da aka fi bugawa a Amurka. Amma duk da haka shigara cikin kasuwancin otal ɗin bazuwar jerin damar da ba a zata ba ne. Aikina na farko a otal shine a matsayin Manajan Mazaunin Americana na New York (yanzu Sheraton New York Hotel). Babban manajan shi ne Tom Troy wanda juriyarsa, haƙurinsa da horo ya taimaka mini in koyi sana’ar kula da otal. Tom ya yi horo a baya a Kamfanin Hotel na Statler. An adana labarunsa game da hazaka na Ellsworth Statler a bankin ƙwaƙwalwar ajiya na har sai da na fara rubuta littafina: "Maganin Otal-otal na Amirka: Majagaba na Masana'antar Otal."
Bayan watanni goma a matsayin shugaba na biyu na wannan otal ɗin taro mai daki 1840, sai aka ba ni suna Janar Manaja na Otal ɗin Drake mai daki 680 da ke 56th Street da Park Ave. (yanzu rami ne a ƙasa). Bayan shekaru biyu da rabi a Otal ɗin Drake na alfarma, na zama Babban Manajan Babban Otal ɗin Summit mai ɗakuna 762 a Titin 51st da Lexington Avenue (yanzu ana kiranta Doubletree Hotel). Lokacin da aka gina babban taron a 1969 shi ne sabon otal na farko a New York a cikin shekaru 30 kuma sanannen masanin gine-ginen Florida, Morris Lapidus ne ya tsara shi. A cikin wani sharhi mai mahimmanci game da ƙirarsa, wani mai suka ya ce "ya yi nisa da bakin teku."
Bayan shekaru uku a Otal din Summit, Kamfanin Watsa Labarun Duniya da Telegraph Corporation ya dauke ni aiki wanda kwanan nan ya mallaki Kamfanin Sheraton na Amurka. Bayan shekara guda a matsayin mataimaki ga Mataimakin Shugaban ITT na Sabis na Mabukaci, an ƙara ni zuwa Manajan Layin Samfura don Ayyukan Otal na Duniya. A cikin shekaru bakwai masu zuwa, na yi tafiya a ko'ina cikin Amurka, Kanada, Kudancin Amirka, Turai, Gabas ta Tsakiya, Hawaii, Gabas mai Nisa akan kasuwancin ITT/Sheraton don yin shawarwari game da sababbin ci gaban otal da kuma bitar duk wani otal na Sheraton na gida da na waje. forms, kasafin kuɗi da bayanan riba da asara.
A cikin waɗannan shekarun, Kamfanin Dunfey Hotel a New Hampshire shine babban kamfani na Sheraton. Lokacin da Aetna Life and Casualty suka sami Dunfey, Jack Dunfey ya nemi in zama mai ba shi shawara. Kwangilar tuntuba ta wannan shekara ta ba ni damar kafa kamfanin tuntuɓar otal dina.
A cikin shekaru talatin da suka gabata, na ƙara fahimtar cewa sanin tarihin kasuwancin otal yana da mahimmanci ga duk mai sha'awar sana'a a masana'antar masauki. Kamar yadda Confucius ya rubuta, "Ka yi nazarin abubuwan da suka gabata idan za ka iya ganin abin da ke gaba." Tare da saurin sauye-sauyen fasaha da ke faruwa, yana da mahimmanci fiye da kowane lokaci don sanin inda muka kasance don yin hasashen inda za mu.
Ni memba ne na kwamitin masu ba da shawara na Cibiyar Preston Robert Tisch don Baƙi, Yawon shakatawa, da Gudanar da Wasanni na Jami'ar New York. Na dauki kaina mai sa'a da na kasance a wurin haifuwar makarantar "hotel" ta NYU a baya a 1997. A lokuta da dama da na yi lacca a makarantar da sauran wurare, mahimmancin tarihin otal na Amurka ya burge ni. masana'antu.
Da fatan za a ci gaba da sa ido don buga sabon littafina "Great American Hoteliers: Pioneers of the Hotel Industry." Zai ba da labarun ban sha'awa na John McEntee Bowman, Carl Graham Fisher, Henry Morrison Flagler, John Q. Hammons, Frederick Henry Harvey, Ernest Henderson, Conrad Nicholson Hilton, Howard Dearing Johnson, J. Willard Marriott, Kanjibhai Manchhubhai Patel, Henry Bradley Shuka, George Mortimer Pullman, AM Sonnabend, Ellsworth Milton Statler, Juan Terry Trippe, da Kemmons Wilson.
Stanley Turkel, MHS, ISHC yana gudanar da ofishinsa na tuntuɓar otal a matsayin ƙwararren ƙwararren ƙwararren masani a fannin yin amfani da sunan kamfani, sarrafa kadara da sabis na tallafawa ƙara. Abokan ciniki na Turkel su ne masu otal da masu hannun jari, masu saka hannun jari da cibiyoyin bayar da lamuni. Turkel yana aiki a kwamitin masu ba da shawara da laccoci a Cibiyar Baƙi, Yawon shakatawa da Kula da Wasanni ta NYU Tisch. Shi memba ne na babbar ƙungiyar masu ba da shawara ta ƙasa da ƙasa. An buga labaransa masu tsokana kan batutuwan otal daban-daban a cikin Cornell Quarterly, Lodging Hospitality, Hotel Interactive, Hotel Online, AAHOA Lodging Business, da sauransu. /lalacewar ruwa ko tallafin ƙara, kira Stanley a 917-628-8549 ko imel [email kariya].
