Fasinjoji, waɗanda abin ya shafa daga kowane irin wannan taron, za su iya tuntuɓar kamfanin ta tashoshi masu zuwa;
- Lambar kyauta 1800-010-171 (a cikin Thailand) a lokacin 08.00hrs - 17.30hrs.
- Lambar waya 800-8100-6688 (Waje) a lokacin 08.00hrs - 17.30hrs (Lokacin Thailand GMT+7).
- email: [email kariya]
Bangkok Airways Public Company Limited yana ɗaukar kare bayanan fasinja da mahimmanci kuma kamfanin jirgin ya yi matuƙar baƙin ciki da damuwa da rashin jin daɗi da wannan mummunan lamari ya haifar.