KLM Agent a cikin Filipinas ya ceci Baƙin Amurkan a Moscow kuma an ba shi kyauta sau biyu

An ayyana ta a matsayin Jaruma ta eTN a watan Yuli, kuma ta karɓi kyautar Kyautar Kwarewar Abokin Ciniki fdaga KLM Dutch Airlines a Amsterdam. Regina Fernandez Ortaleza misali ne mai haske kan yadda sabis na abokin ciniki zai iya biya ba kawai ga abokin ciniki lokacin da aka yi da kyau ba.

Wakilin sabis na abokin ciniki na Cibiyar Kira na KLM na Philipino ya yi babban bambanci a cikin kwarewar balaguron balaguro na wani Ba'amurke yana ƙoƙarin shiga jirgin KLM Codeshare a Moscow. Regina Fernandez Ortaleza ta yi nasarar yi wa Liana Cemenski, fasinja KLM daga Minneapolis, Minnesota, Amurka abin da ba zai yiwu ba.

Skyteam Alliance ya gaza, Delta Airlines da gangan ya ba da bayanan da ba daidai ba, KLM Code Share Partner Aeroflot ya kasa, kuma KLM Abokan Sabis na Abokin Ciniki a Moscow kawai sun ƙi shiga cikin batun. Lokacin da Regina ta karbi mukamin daga Cibiyar Kira ta KLM da ke Philippines ba ta amsa ba kuma ta tabbatar da cewa Liana ta tashi daga Moscow zuwa Amsterdam. Yanzu KLM Executives sun fahimci wannan ƙoƙarin kuma sun ba da ɗayan mafi kyawun su.

Masana’antar tafiye-tafiye da yawon bude ido masana’anta ce ta zaman lafiya da abota da kuma jarumai da dama. An ayyana Regina Ortaleza wakiliyar sabis na abokin ciniki na KLM a matsayin Jarumi eTN kamar yadda aka bayyana a labarin eTN da aka buga a ranar 8 ga Yuli, 2019: Skyteam wani Airline Alliance mara aiki? Regina a cibiyar kira ta KLM a Manila ita ce eTN Hero

A yau fasinjan KLM ya fito a cikin labarin Ms. Cemenski, ta aika da wasika daga Regina Ortaleza zuwa eTurboNews cewa:

Sunana Regina, ni ne wanda ya taimake ku a jirgin ku daga Mosco zuwa Minneapolis a ranar 01Jun19 codeing code UROETM.

Ina so in ce na gode da labarin da aka rubuta game da hidimar da nake tare da ku ta wayar tarho. Ina neman afuwar cewa an ɗauki ɗan lokaci don gyara tikitin ku a lokacin, amma na yi farin ciki sosai da kuka sami damar zuwa jirgin ku. Za ku kasance da kirki har in gode wa Dymtro wanda ya kasance ga wanda aka yi min magana ta waya? Ya gaya mani game da yin labarin game da ni da kuma gogewar da kuka samu. Saboda wannan labarin, KLM ya zaɓe ni don a ba ni kyauta don Ƙwarewar Abokin Ciniki kuma sun aiko ni zuwa Netherlands don karɓar lambar yabo ta Abokin Ciniki.

Regina Ortaleza ta sami lambar yabo ta Abokin Ciniki ta KLM wanda ke zaune a cikin eTurboNews Mataki na ashirin da.

Ina so in mika godiya ta. Ina fatan komai yana muku kyau.

Wakilin eTN na Honolulu Dmytro Makarov, wanda ya yi magana da harshen Rashanci kuma ya taimaka a lokacin da ake ciki daga ɗakin labarai na eTN ya ce: "Ina so in taya Regina murna saboda kyautar da ta cancanci. Labarinta ya dawo da imanina ga sabis na abokin ciniki na jirgin sama da KLM/Air France a matsayin muhimmin memba na masana'antar mu mai ban mamaki. Regina mutum ne mai alamar girman kan masana'antar tafiye-tafiye da yawon shakatawa. Wannan masana'antar duk game da gogewa ne da sabis na abokin ciniki. Regina misali ne mai haske wanda wani lokaci yana ɗaukar ƙarin mataki don yin babban bambanci ga matafiyi da abokin ciniki. "

Mawallafin eTN Juergen Steinmetz ya ce: “Na ji daɗi da aka gane Regina saboda aikinta ba mu kaɗai ba amma ta KLM. Wannan yana saita sigina mai mahimmanci ga mai ɗaukar hoto na ƙasar Holland game da yadda suke ganin mahimmancin sabis na abokin ciniki. Regina ta nuna alamar mafi kyawun mafi kyawun, ta sanya duk masana'antarmu alfahari. Muna mata fatan Alheri.”

Shekaru 100 na KLM. Experiencewarewa ya nuna, kuma ƙwarewar ajin kasuwancin Regina abu ne da ba za ta taɓa mantawa da shi ba.

KLM Kasuwanci Class: Shekaru 100 na gwaninta ya nuna.