United Airlines sabon kayan aikin kirkire-kirkire

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Written by Dmytro Makarov

Kamfanin jiragen sama na United Airlines yana gabatar da ConnectionSaver, sabon kayan aiki da aka sadaukar don inganta gwaninta ga abokan ciniki da ke haɗawa daga jirgin United ɗaya zuwa na gaba. ConnectionSaver yana aiki ne ta hanyar sabuwar fasaha wacce ke gano tashin jirage kai tsaye wanda za a iya gudanar da shi don haɗa abokan ciniki, tare da tabbatar da waɗanda suka riga sun shiga jirgin sun isa inda suke a kan lokaci. ConnectionSaver kuma yana aika saƙon rubutu na musamman ga kowane abokin ciniki mai haɗawa (wanda ya zaɓi shiga don karɓar sanarwa) tare da bayyanannun kwatance zuwa gate don haɗin jirginsu da bayanin tsawon lokacin tafiya.

Fasahar ConnectionSaver ta United tana bincikar jirage ta atomatik ga abokan cinikin da ke yin cudanya don sanin ko za a iya gudanar da jirgin mai haɗin kai ba tare da damun sauran abokan ciniki ba. Kayan aikin ConnectionSaver yana yin la'akari da dalilai kamar lokacin da zai ɗauki makara don haɗa abokan ciniki don tafiya ƙofar zuwa kofa da kuma tasirin riƙon na iya yi akan wasu jirage da abokan ciniki.

“Ta hanyar ingantacciyar fasaha da sadaukarwarmu don gudanar da ingantaccen aiki, abokan cinikin da ke da kusanci suna yin jigilar su. Tare da ɗaukar tafiye-tafiye na bazara, abokan ciniki kusan 150,000 za su yi haɗin gwiwa a kan jiragen sama na United kowace rana kuma burinmu shine samar da ma'aikatanmu da waɗannan abokan cinikinmu mafi sabuntar bayanai don yin haɗin kai cikin rashin damuwa kamar yadda zai yiwu, " In ji Toby Enqvist, babban jami'in kwastomomi a United.

United ta ƙaddamar da kayan aikinta na ConnectionSaver akan duk jirage a filin jirgin sama na Denver a watan Fabrairu, sannan ta faɗaɗa shi zuwa Filin jirgin sama na Chicago O'Hare na kasa da kasa - biyu daga cikin manyan tashoshin jiragen sama tare da dubban abokan ciniki masu haɗawa kowace rana. A cikin watanni huɗu da suka gabata, fiye da abokan ciniki 14,400, waɗanda da ba za su rasa haɗin gwiwarsu ba, sun sami damar yin jigilar su godiya ga ConnectionSaver. Jiragen da aka gudanar don haɗa abokan ciniki sun jinkirta matsakaicin mintuna shida. Wannan fasaha ta ConnectionSaver za ta faɗaɗa zuwa cibiyoyin jirgin sama a wannan faɗuwar da kuma duk sauran filayen jiragen sama da United ke aiki a nan gaba.

"ConnectionSaver yana aiki ne kawai idan yana ba mu damar kula da abokan ciniki da yawa gwargwadon yiwuwa - ba tare da wahalar da wasu ba - kuma wannan shine ainihin abin da wannan fasaha ta nuna zai iya yi. Mun kuduri aniyar yin amfani da damammaki masu yawa don samar da hidima da kula da abokan cinikinmu kuma hakan na daga cikin abin da ya ke banbanta United da masu fafatawa," in ji Enqvist.

Shirin ConnectionSaver kuma ya haɗa da sanarwar rubutu da aka keɓance don abokan ciniki da ke yin haɗin gwiwa ta tashar jiragen sama na tashar jirgin sama, wanda zai taimaka musu kewayawa da tafiya da kyau zuwa ƙofar jirginsu na gaba. Da zarar kwastomominsu suka sauka a filin jirgin sama mai haɗin gwiwa, za su karɓi saƙon rubutu da ke gaya musu ƙofar da za su isa, ƙofar da za su tashi da lokacin tafiya tsakanin kofofin biyu. Rubutun kuma za su haɗa da hanyar haɗi tare da matakan mataki-mataki zuwa ƙofar gaba da taswirar abubuwan more rayuwa kusa.

A farkon wannan shekara United ta ƙara ƙarin cikakkun bayanai da bayanan haɗin kai zuwa ingantaccen tsarin wayar hannu. Abokan ciniki da ke amfani da sabuwar manhajar za a sanar da su bayanai game da isowar su da ƙofofin tashi da taswirar filin jirgin da zarar sun sauka.

Kowane abokin ciniki. Duk jirgin. Kowace rana.

A cikin 2019, United tana mai da hankali fiye da kowane lokaci akan sadaukar da kai ga abokan cinikinta, tana duba kowane fanni na kasuwancinta don tabbatar da cewa mai ɗaukar kaya yana kiyaye mafi kyawun abokan ciniki a cikin zuciyar sabis ɗinsa. Baya ga sanarwar ta yau, kwanan nan United ta ba da sanarwar cewa layin kula da fata na alatu Sunday Riley zai samar da kayayyaki na musamman don abokan cinikin United don su sami kwarewa a cikin kayan jin daɗin rayuwa, fitar da sigar sake fasalin ƙa'idar da aka fi sauke a cikin masana'antar jirgin sama kuma ta sanya DIRECTV kyauta ga kowane fasinja. a kan jirgin sama 211, yana ba da tashoshi fiye da 100 akan wuraren zama na baya akan kujeru fiye da 30,000.

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Game da marubucin

Dmytro Makarov

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