WASHINGTON, DC - Masu ba da rahoto sun fitar da adadin isa kan lokaci da kashi 81.3 a cikin Janairu 2016, sama da kashi 76.8 akan lokaci a watan Janairun 2015 da kuma kashi 77.8 a watan Disamba 2015, a cewar Ma'aikatar Sufuri ta Amurka. An fitar da rahoton masu amfani da balaguron jirgin sama a yau.
Masu bayar da rahoton sun soke kashi 2.6 na jiragensu na cikin gida a watan Janairun 2016, sama da kashi 2.5 cikin 2015 na sokewar da aka yi a watan Janairun 1.7 da kashi 2015 cikin XNUMX a watan Disambar XNUMX.
Rahoton mabukaci ya kuma haɗa da bayanai game da jinkirin kwalta, jinkirin jirage na tsawon lokaci, da kuma abubuwan da ke haifar da jinkirin jinkirin da aka shigar da Ofishin Kididdiga na Sufuri (BTS) ta masu ba da rahoto. Bugu da ƙari, rahoton mabukaci ya ƙunshi ɗimbin korafe-korafen sabis na jirgin sama da aka shigar tare da Sashen Kariya na Abokan Ciniki na DOT game da batutuwa da dama kamar matsalolin jirgin, kaya, ajiyar kuɗi da tikiti, maidowa, sabis na abokin ciniki, nakasa, da wariya. Rahoton mabukaci ya kuma hada da kididdiga kan rahotannin kaya da aka yi kuskure da masu amfani da su suka yi tare da dillalan rahoto, bayanai kan tallace-tallace, da bayanai game da adadin dabbobin da suka mutu, da suka ji rauni, ko suka yi hasarar a lokacin safarar jiragen sama a watan Janairu, kamar yadda iska ta shigar. masu ɗaukar kaya tare da Sashen Kariya na Masu Amfani da Jirgin Sama.
ABUBUWAN DA ZA KU GUDU DAGA WANNAN LABARI:
- The consumer report also includes statistics on mishandled baggage reports filed by consumers with the reporting carriers, data on oversales, and information about the total number of animals that died, were injured, or were lost during air transport in January, as filed by the air carriers with the Aviation Consumer Protection Division.
- In addition, the consumer report contains a tally of aviation service complaints filed with DOT's Aviation Consumer Protection Division by consumers regarding a range of issues such as flight problems, baggage, reservation and ticketing, refunds, customer service, disability, and discrimination.
- Rahoton mabukaci ya kuma hada da bayanai kan jinkirin kwalta, da jinkirin jirage na tsawon lokaci, da kuma dalilan jinkirin da aka shigar da Ofishin Kididdiga na Sufuri (BTS) da masu bayar da rahoto.
