Hukumar jiragen sama ta yanke, bayan shekaru 20: Masana'antar tafiye-tafiye ta sake ƙirƙira da ƙarfi

PLYMOUTH, MN - 9 ga Fabrairu za a yi bikin cika shekaru 20 tun lokacin da kamfanonin jiragen sama na Amurka suka fara dakatar da zirga-zirgar jiragen sama - sannan su yanke - kwamitocin hukumar balaguro, wanda ke jagorantar wasu "masu hasashen" yin hasashen mutuwar wakilin balaguron ba daidai ba. Shekaru XNUMX bayan haka, masana'antar tafiye-tafiye ta yau da aka sake inganta ta tana da ƙarfi fiye da kowane lokaci, a cewar Babban Jami'in Gudanarwa na Travel Leaders Barry Liben. Shugaban babban kamfanin dillancin balaguro na gargajiya na Arewacin Amurka ya bayyana cewa masana'antar ta zama mafi ƙarfi, mai ƙarfi da ƙarfi ba kawai saboda masu sha'awar sha'awa sun daɗe da ficewa daga masana'antar ba, musamman saboda mafi yawan masu ra'ayin kasuwanci sun kalli "kalubale" - daga hukumar. yana yanke haɓakar Intanet - a matsayin damar dabarun sake tunani da sake tunani akan kasuwancin su. Wannan bi da bi, yana ba da damar wakilan balaguro na yau don isa ga sabbin masu sauraro masu mahimmanci: Millennials.

"Lokacin da hukumar ta cika shekaru 20 da suka gabata, yawancin masana'antar mu sun shiga yanayin firgici. Amma na ga zarafi da yawa kuma na san cewa masana’antarmu dole ne su canza yadda muke kasuwanci,” in ji Liben, wanda a lokacin shi ne shugaban rukunin Tzell Travel Group da ke New York, yanzu yana cikin rukunin Shugabannin Masu Tafiya. "Na bayyana karara ga wakilanmu cewa da gaske suna da aiki daya kawai: sayar da balaguro. Ta hanyar sanya wakilanmu su ci gaba da mai da hankali kan kowane abokin ciniki da bukatunsu, yayin da muka ba su tallafi ga kusan komai, kowa da kowa ciki har da abokin ciniki ya ci nasara. "

Liben ya yarda cewa masu sa ido kan masana'antu da manazarta da yawa a waje sun sha yin rashin fahimta tare da yin la'akari da tsarin hukumar balaguro, wanda hakan ya sa su ci gaba da yin hasashen babi na ƙarshe na masana'antar.

“Masu ba da shawara a koyaushe suna yin kuskure game da rugujewar masana'antar tafiye-tafiye na gabatowa - ko suna tsammanin hakan yana faruwa ne saboda zuwan katunan kuɗi, farkon tsarin ajiyar kwamfuta, wayewar Intanet ko yanke kwamitocin. ” Liben ya bayyana. “Duk da haka, abin da kawai ba su fahimta ba shi ne, ko da ‘abin cikas’, jama’a masu balaguro koyaushe suna zaɓe da littafin aljihunsu. Kuma nesa da duk matakan kulle-kulle a cikin duniyar 'yi-da-kanka', adadin masu amfani da yawa, gami da mafi girman matakin Millennials, suna haɓaka amfani da wakilan balaguro a cikin 'yan shekarun da suka gabata. "

Liben ya yi nuni ga wani binciken da MMGY Global ya fitar kwanan nan, “Hoton Maziyartan Amurkawa na 2014,” wanda ya nuna:

"Wataƙila a cikin rashin fahimta, fiye da Millennials sun yi amfani da sabis na wakilin balaguron gargajiya a cikin watanni 12 da suka gabata fiye da tsofaffin al'ummomi. Wadanda suka yi haka sun yi amfani da ayyukansu akan matsakaita na tafiye-tafiye 3.0. Kuma Matures ya yi amfani da wakilai na balaguro na gargajiya fiye da Xers da Boomers.

“Daga cikin matafiya da suka yi amfani da sabis na tafiye-tafiye na gargajiya a cikin watanni 12 da suka gabata, a fili karara cewa shawarar kwararrun ta fi tasiri ga matasa.

"Millennials da Xers sun fi dacewa fiye da Boomers da Matures don ba da rahoton wakilan balaguro na gargajiya suna tasiri ga zaɓin otal / wuraren shakatawa, fakitin hutu / balaguron balaguro, jiragen sama, wuraren zuwa, tikitin jan hankali / taron, hayar mota da jiragen kasa."

“Akwai dalilai da yawa da ya sa ƙarin masu siye ke juyawa zuwa wakilan balaguro. Daga zurfin sanin takamaiman wuraren zuwa ga babban ikon taɓa su don taimakawa da kansu kafin, lokacin da bayan tafiya, wakilan balaguro na yau suna wurin don abokan cinikin su lokacin da suke buƙatar su. Adadin wakilai a karkashin inuwarmu da ke samuwa ga abokan cinikin su 24/7 ya karu sosai," in ji Liben. "Saboda girma da girman kamfanonin hukuma kamar Ƙungiyar Shugabannin Tafiya, muna kuma iya samar da ƙarin abubuwan more rayuwa da ayyuka masu ban mamaki waɗanda abokan cinikinmu ba za su taɓa samun kansu ba. A ƙarshe, abokan cinikinmu suna da kwanciyar hankali da tafiya mafi kyau. "