Kungiyar ta duniya da ma'aikatan Aerospace (iAM), wakiltar fiye da ma'aikata na sabis na Kudu a Kudu Airways a Kudu, sun sanar a sabuwar kwantiragin shekaru biyar.
"Ma'aikatanmu suna aiki tuƙuru don kula da Abokan cinikinmu a kowace rana, kuma hakan ya fi fitowa fili a wannan lokacin tafiye-tafiyen hutu," in ji Adam Carlisle, Mataimakin Shugaban Kwadago na Kamfanin Jiragen Sama na Kudu maso Yamma.
"Na yi matukar farin ciki da za mu iya ba su wannan sabuwar kwangilar, wanda ke nuna irin kimar da suke kawowa a Kudu maso Yamma kuma an tsara shi don ba mu ƙarin ingantattun hanyoyin tafiyar da kamfaninmu."
This contract covers Southwest’s Customer Service Agents, Customer Representatives, and Source of Support Representatives, who are keenly focused on delivering world-class Hospitality and Customer Service.
These valued Employees support Customers during their Southwest journey, whether that’s taking a phone call to change a Customer’s travel plans or assisting a Customer or Fellow Employee on the ground at one of the airports Southwest serves.
The new contract becomes amendable on Dec. 15, 2027.
