Kasuwancin fasaha yana haifar da canjin mabukaci

Fasahar tafiye-tafiye ba wai kawai tana mayar da martani ne ga wasu canje-canjen halayen matafiya ba har ma tana haifar da wasu sauye-sauyen, a cewar masana da ke magana a ranar buɗewar Tafiya ta Gaba.

Tafiya Gaba shine sabon taron mai ban sha'awa wanda ke tare da WTM London, wanda aka ƙaddamar don ƙarfafa masana'antar tafiye-tafiye da baƙi tare da fasaha na gaba na gaba.

Mike Croucher, Shugaban Dabarun Fasaha da Babban Masanin Gine-gine na Travelport, ya bude taron tare da gabatar da bayanin yadda masana'antar tafiye-tafiye ke tilasta wa masu siye su nuna dabi'ar da ta dace da tsarin masana'antar balaguro, maimakon nuna ta yaya da abin da suke so su saya.

Ya bayar da hujjar cewa kashin bayan masana'antar ya kasance a al'ada "tsarin rikodin", kuma masu amfani da yau suna tsammanin za a yi amfani da su ta "tsarin hankali da tsarin haɗin gwiwa".

"Tsarin hankali" sababbin hanyoyi ne don haɗa wadata da buƙatu, kuma suna da damar bayanan sirri da aka haɗa a cikin dandamali. Ya yi tsokaci kan Hopper, wanda mazaunin Amurka kwanan nan ya samu tallafin dala miliyan 100. Hopper ya haɓaka algorithms waɗanda ke bin diddigin bayanan farashi na jiragen tarihi da kuma ba da shawara ga matafiya masu tsada akan “mafi kyawun lokacin siye”.

"Yana canza aikin injiniya tsarin sarrafa kudaden shiga na kamfanonin jiragen sama," in ji shi.

"Tsarin aiki" yana game da tashoshi. Instagram shine batun batun, tare da Croucher yana cewa "70% na abubuwan da ke cikin Instagram suna da alaƙa da balaguro". Travelport da EasyJet sun haɓaka hanyar haɗin gwiwa tare da hotuna akan Instagram tare da injin booking na EasyJet.

"Me yasa ka fito daga tashar da kake ciki?" ya ba da shawara.

Ƙaƙwalwar Croucher cewa masana'antar "an tsara su ne ta hanyar tsarin silo-ed ba abokin ciniki ba" an sake maimaita shi daga baya a cikin rana ta Olaf Slater, Babban Darakta Dabaru & Innovation na Duniya, Saber Hospitality. Ya yi magana game da "tarihin da ke hana babban kwarewar abokin ciniki".

Ya tsara tsarin hulɗar masana'antar otal tare da baƙi a matsayin "farashi, ɗaki, abubuwan more rayuwa, wuri da ƙwarewa". Ya yi imanin cewa, Millennials musamman, zai sa ran za a fara tattaunawa tare da kwarewar da otel din zai iya bayarwa.

Millennials sun kasance jigo mai maimaitawa cikin yini. Dokta Kris Naudts, wanda ya kafa & Shugaba na Tafiya Al'adu, yayi magana game da rinjayen wannan tsara a cikin ma'aikatansa 300-ko-so. Ya ce Millennials suna da ingantaccen ƙarfi kuma kasancewar su yana haifar da ingantaccen wurin aiki ga duk ma'aikata, ba tare da la'akari da shekaru ba.

Amma babban jigo shine basirar wucin gadi da koyan injina, jimloli biyu waɗanda ke saurin canzawa. Finnbar Cornwall, Shugaban Masana'antu - Balaguro, Google, ya fara gabatar da jawabinsa tare da zance daga Shugaban Google Sundar Pichai: “Koyon na'ura hanya ce mai mahimmanci, mai canzawa wacce muke sake yin tunanin yadda muke yin komai. Muna yin la'akari da yin amfani da shi a duk samfuranmu. "

Gabatarwar Cornwall ta bayyana yadda giant ɗin binciken ke haɗa AI a matakin samarwa cikin samfuran Google da sabis da yawa, kuma yawancin abubuwan sarrafa kansa na fayil ɗin samfurin sa na Ad suna da ƙarfi ta AI.

Zaman nasa ya yi tsokaci kan kasuwancin AI na Google Deep Mind, wanda ya koyi yadda ake buga wasan da ya fi rikitarwa a duniya - Go - kuma ya kai ga doke zakaran duniya. Cornwall ya ce adadin yuwuwar motsi a cikin wasan Go ya yi daidai da "yawan zarra a sararin samaniya."

A cikin mahallin balaguron balaguro, ya yi iƙirarin cewa abubuwan haɓakawa - lokuta, saƙonni, ciyarwa, tsari da ƙaddamarwa - sun kasance mafi ƙanƙanta kuma "AI da ML na iya kusantar da mu ga kowane ɗan kasuwa mafarkin cimma dacewa a sikelin".

A wani wuri kuma, Dave Montali, CIO, Winding Tree - ƙungiyar Switzerland ba ta riba ba ce ta haɓaka tsarin yanayin balaguron balaguro ga masu sauraro. Blockchain, in ji shi, rumbun adana bayanai ne wanda zai iya yin aikin GDS ko bankin gado amma ba tare da tsadar kaya ba, duk da cewa ana samun farashi daban-daban yayin gudanar da blockchain.

Ya kuma yi magana game da ikon blockchain don haɗawa da tsarin gado ko wasu fasaha.

Haɗin kai na blockchain ya shiga cikin wani jigo mai maimaitawa na rana - haɗin gwiwa. Tim Hentschel, Shugaba na ƙwararrun fasahar yin ajiyar kuɗi na rukuni HotelPlanner, ya ce duk kasuwancin da ke da fasaha mai ƙarfi ko samarwa zai sami irin kasuwancin da ke son yin aiki tare da su. "Manufar ita ce a sanya kaya kamar yadda mutane da yawa za su iya cinyewa," in ji shi.

Haƙiƙa na zahiri, wucin gadi da gauraye kuma sun kasance a ko'ina cikin yini. Dr Ashok Maharaj, XR Lab, Tata Consultancy Services, ya raba wasu bayanai game da yadda wannan ɓangaren fasahar ke faruwa. Ya yarda cewa fasahar a halin yanzu tana "kullun" amma yana da yakinin wannan zai canza. “Wayoyin hannu na farko da suka samu GPS suna buƙatar eriya. Yanzu an gina shi a ciki,” inji shi.

Ɗaya daga cikin yanayin da Expedia ya dace da shi shine rashin haƙuri na matafiyi na zamani. Hari Nair, Babban Mataimakin Shugaban Kasa na Duniya a Expedia Group Media Solutions, ya ce kasuwancin yana "zurfafa zuwa kayan more rayuwa" wanda ke ɗaukar shafi a cikin daƙiƙa biyu. Dalili, a sauƙaƙe, shine idan shafin yanar gizon ya ɗauki tsawon lokaci don ɗauka, ƙimar juzu'i yana raguwa nan da nan.

Jon Collins, Daraktan Shirye-shiryen da Abun ciki, Balaguro Gaba ya ce; "Ranar farko ta farkon Tafiya ta gaba ta kama ainihin abin da muke so - tattaunawa mai mahimmanci na kasuwanci daga samfuran balaguro da masu ba da kaya, waɗanda aka gabatar ga masu sauraro. Muna da yakinin cewa kowane mai halarta ya zo da abubuwan da za su iya aiki don taimakawa wajen ciyar da kasuwancin su gaba.