Delta Air Lines Shugaba: Manufar ita ce yin tafiya 'sihiri'

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Written by Babban Edita Aiki

Shugaban Delta Ed Bastian ya shaida wa duniyar fasaha a ranar Talata cewa, burin Delta shi ne yin tafiye-tafiyen abin da ba dole ba ne abokan ciniki su jure ba, amma gogewar sihiri.

Ya bayyana wasu daga cikin hanyoyin da Delta ke yin hakan ta faru tare da ɗimbin ɗimbin ɗimbin 2,600 a bikin Nunin Kayan Lantarki na Kasuwanci na shekara-shekara, taron fasaha mafi girma kuma mafi tasiri a duniya. Ed ya shiga Ginni Rometty, Shugaba kuma Shugaba na IBM, a Las Vegas a matsayin wani bangare na jawabin bude taronta kan abin da ke gaba a duniyar bayanai.

Bastian ya ce bayanai na taimakawa Delta wajen kulla alaka da abokan cinikinta na shekara kusan miliyan 200 ta hanyar baiwa ma'aikatan kamfanin 80,000 karin bayanai masu ma'ana a hannunsu game da kowane abokin ciniki.

"Muna da al'adar hidima da ke cikin DNA ɗinmu, kuma mutanenmu suna son yi wa mutane hidima," in ji shi. Bayar da keɓaɓɓen sabis ga abokan ciniki shine ainihin alamar Delta, in ji shi.

Kayan aikin Nomad na Delta da SkyPro da aka tura ga wakilai da ma'aikatan jirgin su ne misalan yadda Delta ke baiwa ma'aikata bayanan da ke taimaka musu ingantacciyar hidima ga abokan ciniki.

Bastian da Rometty sun kuma yi magana game da tasirin yanayi kan kasuwancin duniya. Bayan Rometty ta ba da sanarwar sabon dandalin yanayi don inganta hasashen yanayi a duniya, ita da Bastian sun yi magana game da fa'idar rage tashin hankali: jirgin sama mafi aminci, kwanciyar hankali.

Rometty ya gayyaci Bastian don raba ra'ayin Delta game da sauya masana'antar jirgin sama ta hanyar fasahar da ke tallafawa ma'aikata da abokan ciniki. Batutuwa sun haɗa da ayyukan IBM da Delta sun bincika tare, gami da fasahar bin diddigin jakar RFID, ta yin amfani da ikon koyon injin don ba da damar fahimtar abokan ciniki ga ma'aikata ta yadda za su iya yin hulɗa tare da abokan ciniki da ma'ana, da kuma hanyoyin fasahar blockchain na iya amfana da jigilar kaya masu zafin jiki.

Tattaunawar biyun ta ja hankali a shafukan sada zumunta.

Na dabam, Bastian ya raba tunani game da ƙirƙira tare da Nicholas Thompson, Babban Editan Wired, wanda ya buga bidiyon hirar su akan LinkedIn.

Karkashin jagorancin Bastian, Delta tana canza yanayin tafiye-tafiye ta sama tare da saka hannun jari na tsararraki a cikin fasaha, jiragen sama, filayen jirgin sama da ma'aikatan Delta a duk duniya. Kamfanin dillalai na duniya ya jagoranci masana'antar akan hanyoyin magance abokan ciniki da yawa ciki har da ƙaddamar da tashar tashoshi ta farko a cikin Amurka wacce ke amfani da tantance fuska a kowane wurin bincike, shiga ta atomatik da bin diddigin jakar RFID ta hanyar wayar hannu ta Fly Delta, taimako da ƙwarewa akan tafi tare da wakilin wayar hannu da kayan aikin ma'aikacin jirgin sama, haɗin gwiwar masana'antu wanda zai ƙarfafa abokan ciniki tare da ƙwarewar haɗin cikin gida mara kyau, da kuma ƙa'idar da ke taimakawa matukan jirgin Delta su guje wa tashin hankali don jirgin sama mai daɗi.

A lokacin Bastian a matsayin Shugaba, Delta an nada shi a matsayin babban kamfanin jirgin saman Amurka na Wall Street Journal; Kamfanin jirgin sama mafi sha'awar Fortune a duk duniya; jirgin sama mafi kan lokaci a duniya ta FlightGlobal; Kamfanin Zaɓin Ma'aikaci na Glassdoor; Kamfanin Mai Saurin Kamfanoni Mafi Kyawun Kamfanoni a Duniya, da ƙari. A cikin 2018, mujallar Fortune ta sanya Ed a cikin "Mafi Girman Shugabanni 50 na Duniya."

Sauran masu magana da suka shiga Rometty a kan babban mataki na CES sun hada da Charles Redfield, EVP na Abinci don Walmart; da Vijay Swarup, VP na R&D na ExxonMobil.

ABUBUWAN DA ZA KU GUDU DAGA WANNAN LABARI:

  • wanda ke amfani da sanin fuska a kowane wurin bincike, shiga ta atomatik da kuma bin diddigin jakar RFID ta hanyar wayar hannu ta Fly Delta, taimako da sanin yakamata a kan tafiya tare da wakilin wayar hannu da kayan aikin ma'aikacin jirgin, haɗin gwiwar masana'antu wanda zai ƙarfafa abokan ciniki tare da rashin daidaituwa a ciki. -Kwarewar haɗin ginin gida, da ƙa'idar ƙasa wacce ke taimaka wa matukan jirgin Delta su guji tashin hankali don jirgin da ya fi jin daɗi.
  • Ya bayyana wasu daga cikin hanyoyin da Delta ke yin hakan ta faru tare da ɗimbin ɗimbin ɗimbin 2,600 a bikin Nunin Kayan Lantarki na Kasuwanci na shekara-shekara, taron fasaha mafi girma kuma mafi tasiri a duniya.
  • Mai jigilar kayayyaki na duniya ya jagoranci masana'antar akan hanyoyin samar da abokan ciniki da yawa ciki har da ƙaddamar da tashar tashoshi ta farko a cikin U.

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Game da marubucin

Babban Edita Aiki

Babban editan aiki shine Oleg Siziakov

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