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Egencia Yana Fadada Ƙarfin Taɗi tare da Haɗin Slack

Egencia, dandamalin fasahar balaguron balaguro na B2B kawai da aka tabbatar, a yau ta sanar da haɗin gwiwar sabis na saƙo slack tare da Egencia Chat akan tebur kuma ta hanyar wayar hannu ta Slack. Wannan haɗin kai shine kawai mafita na balaguron kasuwanci wanda ya haɗu da ƙarfin hankali na wucin gadi (AI) da koyan injin (ML) tare da samun damar kai-tsaye ga ƙwararrun masu ba da shawara kan balaguro a cikin Slack. A watan da ya gabata, Egencia ta gudanar da shirin matukin jirgi tare da zaɓaɓɓun abokan ciniki don gwada fasali da tattara ra'ayoyin da za a iya aiwatarwa don haɓaka ƙwarewar kafin ƙaddamar da duniya.

Tun lokacin da aka ƙaddamar da shi a cikin 2019, Egencia Chat - mataimaki mai ƙarfi na AI tare da taɓa ɗan adam - ya tabbatar da nasara tare da abokan ciniki, yana samun nasara mai ban sha'awa +50 Net Promoter Score a cikin 2021. da fasahohin ML don baiwa matafiya kasuwanci amsoshi na keɓaɓɓu tare da haɗin sabis na kai zuwa buƙatun na yanzu, da, da sokewa. Fiye da masu amfani da 75,000+ sun sami hulɗar taɗi 125,000+ a cikin 2021, duka na kama-da-wane kuma tare da masu ba da shawara kan balaguro na Egencia. 

Fiye da kasuwancin 600,000 a duk duniya suna amfani da Slack. Egencia abokan ciniki da ke amfani da kayan aikin saƙon za su amfana daga dogaro da matsayin mai amfani, keɓaɓɓen martani lokacin da suka kunna Egencia Chat a cikin Slack. Masu tafiya za su iya amfani da kayan aiki don canza kwanakin tafiya, yayin da masu kula da balaguro za su iya amincewa, neman ƙarin bayani, ko ƙin yarda da buƙatun. Hakanan yana ba da kewayawa na rukunin yanar gizo, yana ba da labaran taimako masu dacewa don amsa tambayoyi masu sauƙi. Mafi mahimmanci, ƙarin hadaddun buƙatun suna samun goyan bayan ƙwararrun masu ba da shawara kan balaguro na Egencia waɗanda ke ba da sabis a cikin yaruka 32. Tallafin wakili na gaskiya yana samuwa a cikin yaruka da yawa tare da taimako akwai sa'o'i 24 a rana, kwanaki 365 a shekara.

John Sturino, Egencia's VP Product & Technology, ya ce: "Tafiyar kasuwanci tana sake dawowa cikin sauri, kuma saurin dawowar wannan dawowar ya sanya damuwa ga dukkan tsarin yanayin balaguron balaguron balaguron balaguron kira. Haɗin Slack ɗin mu tare da Egencia Chat ba zai iya zuwa a mafi kyawun lokacin da matafiya ke buƙatar ƙarin zaɓin sabis na kai ba. Mun himmatu wajen yin amfani da AI da ML don haɓaka tsarin tsari da sarrafa tafiye-tafiyen kasuwanci a kan hanya koyaushe. Muna son abokan cinikinmu su sami santsi, ƙwarewa a kowane dandamali da suke amfani da su, kuma Slack shine farkon abubuwan da muka tsara don cimma hakan. ”

Abokin cinikin matukin jirgi na Slack, Kristin Neibert, ya ce: “Kungiyoyin mu suna amfani da Slack ta tsohuwa don sadarwa. Ƙara ayyukan da za mu iya cim ma a cikin Slack yana kawo ingantattun maraba. Idan abokan aiki suna amfani da Slack don tattauna inda za mu zauna a kan balaguron kasuwanci, za mu iya nemo mafi kyawun otal a cikin Slack kawai mu rubuta shi a can sannan. Kuma idan tsare-tsaren sun canza, ba dole ba ne ka ɗauki waya, ci gaba, kunna alamar waya, ko jira imel na tallafi. Ƙungiyoyin mu suna son dacewa da ikon ba da kansu yayin da suke kan hanya kuma manajojinmu suna da tabbacin duk wani matsala za a warware shi ta hanyar wakili mai ƙarfi na AI ko mai ba da shawara kan balaguro na Egencia, duk a cikin kayan aikin da muke amfani da su. .”

Egencia zai kasance a Nunin Balaguron Kasuwanci a London a rumfar G41 akan Yuni 29-30, 2022.

Game da marubucin

Juergen T Steinmetz

Juergen Thomas Steinmetz ya ci gaba da aiki a masana'antar tafiye-tafiye da yawon buɗe ido tun yana saurayi a Jamus (1977).
Ya kafa eTurboNews a cikin 1999 azaman wasiƙar farko ta yanar gizo don masana'antar yawon shakatawa ta duniya.

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