Duk Nippon Airways (ANA), babban kamfanin jirgin sama na Japan, ya sami ingancin sabis na t5-Star daga SKYTRAX, alamar ƙwararru daga manyan ƙungiyoyin kima na jigilar iska mai zaman kanta. ANA ita ce kawai kamfanin jirgin sama na Japan da ya ci gaba da yin kima mai taurari 5 na tsawon shekaru 12 a jere tun daga 2013, nunin jajircewar sa na karimci da kuma kyakkyawan sabis da ma'aikatansa ke nunawa.
“Ratin Tauraron Jirgin Sama na Duniya” ya dogara ne akan tsauraran bincike da himma, yana kimanta ingancin ingancin sabis na kowane jirgin sama da na jirgin sama. Ana ba da ƙimar 5-Star ga kamfanonin jiragen sama waɗanda ke ba da sabis mafi inganci akai-akai. Kamfanonin jiragen sama 10 ne kawai a duk duniya suka sami mafi girman darajar tauraro 5, tare da ANA a matsayin kamfanin jigilar kayayyaki na Japan ɗin da ke riƙe da fifikon fifiko sama da shekaru goma.
ANA ta sami babban yabo don samar da ƙwarewar abokin ciniki wanda ya cancanci sanin tauraro 5 a duk bangarorin tafiyar fasinja.
"Ma'aikatanmu suna ƙoƙari don isar da kyakkyawan ƙwarewar sabis na abokin ciniki kowane jirgin sama kuma karɓar sunan SKYTRAX na 5-Star shaida ce ga sadaukarwar su," in ji Shinichi Inoue, Shugaba da Shugaba na ANA. "Yayin da muke nuna alamar wannan nasarar, an ƙarfafa mu mu ci gaba da haɓaka da kuma isar da gogewa na duniya na shekaru masu zuwa."
Tare da ba da karimci ga kowane abokin ciniki mai daraja, ANA ta gabatar da ayyuka masu tasiri da yawa a cikin shekarar da ta gabata.
Ayyukan Jirgin Sama
ANA tana ci gaba da haɓaka dacewa da sabis na dijital, gami da hawan wayar hannu da sabunta bayanai na ainihin lokaci.
Tun daga lokacin bazara na 2024, yawan jiragen sama na kasa da kasa da ke tashi daga Haneda Airport Terminal 2 ya karu zuwa 26. Baya ga jin daɗin ɗayan manyan wuraren tashi da saukar jiragen sama na ƙasa da ƙasa a Japan, fasinjojin ANA na iya yanzu ba tare da ɓata lokaci ba zuwa kuma daga jiragen cikin gida a cikin tashar guda ɗaya. .
Tun daga watan Disamba 2024, za a sake sabunta rajistar ANA SUITE da ANA PREMIUM a jiragen cikin gida na filin jirgin saman Haneda tare da ƙarin ƙididdiga da sabbin fasahar tantance tsaro da ke ba da damar ƙwarewar wurin binciken tsaro da ɗan gajeren lokacin jira na fasinja. A cikin watan Yuni 2024, ANA ta sami mafi girman kima ga sabis na filin jirgin sama, inda ta sami darajar "Mafi kyawun Sabis na Filin Jirgin Sama" a Kyautar Jirgin Sama na Duniya na SKYTRAX.
Ayyukan Cikin Jirgin
ANA tana haɓaka ayyukanta don isar da ɗumi, karimcin Jafananci ta hanyar horar da ma'aikatan jirgin don haɓaka sassauci, tunani da tunanin mai da hankali kan abokin ciniki don biyan buƙatu daban-daban.
ANA ta sabunta THE CONNOISSEURS, ƙungiyar mashahuran masu dafa abinci da ƙwararrun abubuwan sha daga Japan da ma duniya baki ɗaya, don haɓaka ƙwarewar cin abinci a cikin jirgin. Fasinjojin Ajin Farko da Kasuwanci kuma za su iya amfani da Sabis na Abinci na Pre-oda don zaɓar abincin da suka fi so na Jafananci ko na Yamma, gami da zaɓuɓɓuka daga menu na CONNOISSEURS, aƙalla sa'o'i 24 kafin tashi (ban da wasu azuzuwa da sabis).
ANA ta kuma faɗaɗa sabis ɗin Wi-Fi na kyauta ga fasinjojin Kasuwancin Kasuwanci a kan jiragen sama na ƙasa da ƙasa, yayin da Fasinjoji na Premium Economy da Ajin Tattalin Arziƙi yanzu za su iya jin daɗin saƙon kyauta ta hanyar sabis na Wi-Fi na ANA akan hanyoyin ƙasa da ƙasa.
Haɗin kai tsakanin Ground da In-jir
Tsarin sarrafa bayanai na tsakiya yana haɗa bayanan abokin ciniki a cikin sassa daban-daban duka a ƙasa da iska, yana ba da damar ƙarin keɓaɓɓen sabis ga kowane abokin ciniki.
Sabbin Hanyoyi da Aka Kaddama
ANA ta kaddamar da jirage marasa tsayawa daga Tokyo Haneda zuwa Milan, kuma za ta gabatar da hanyoyin Stockholm da Istanbul a matsayin wani bangare na jadawalin lokacin sanyi na 2024, wanda zai kara inganta hanyar sadarwa ta duniya.
ANA ta kasance mai sadaukarwa don ba da fifiko ga amincin abokan cinikinta da ma'aikatanta yayin isar da mafi kyawun sabis da samfuran.
Baya ga ƙimar Jirgin Sama na Duniya, SKYTRAX yana gudanar da binciken abokin ciniki na shekara-shekara kuma yana gabatar da lambobin yabo na Jirgin Sama na Duniya na kowace shekara ga kamfanonin jiragen sama sama da 200. Kyaututtukan da ANA ta samu a baya a wannan rukunin sun haɗa da:
- 2024 Mafi kyawun Sabis na Filin Jirgin Sama / Mafi kyawun Ma'aikatan Jirgin Sama a Asiya
- 2023 Jirgin Sama Mafi Tsabta na Duniya / Mafi kyawun Sabis na Filin Jirgin Sama / Mafi kyawun Ma'aikatan Jirgin Sama a Asiya
- 2022 Mafi kyawun Gidan Jirgin Sama na Duniya / Mafi kyawun Sabis na Filin Jirgin Sama / Mafi kyawun Ma'aikatan Jirgin Sama a Asiya
- 2021 Mafi kyawun Gidan Jirgin Sama na Duniya / Mafi kyawun Sabis na Filin Jirgin Sama / Mafi kyawun Ma'aikatan Jirgin Sama a Asiya / Mafi kyawun Falo na Farko a Asiya
- 2019 Mafi kyawun Sabis na Filin Jirgin Sama / Mafi kyawun Kasuwancin Kasuwancin Kan Jirgin Sama
- 2018 Mafi Kyawun Gidan Jirgin Sama a Duniya / Mafi kyawun Ma'aikatan Jirgin Sama a Asiya
- 2017 Mafi kyawun Sabis na Filin Jirgin Sama / Mafi kyawun Ma'aikatan Jirgin Sama a Asiya
- 2016 Mafi kyawun Sabis na Filin Jirgin Sama / Mafi kyawun Ma'aikatan Jirgin Sama a Asiya
- 2015 Mafi kyawun Sabis na Filin Jirgin Sama / Mafi kyawun Ma'aikatan Jirgin Sama a Asiya
- 2014 Mafi kyawun Sabis na Filin Jirgin Sama / Mafi kyawun Jirgin Sama
- 2013 Mafi kyawun Sabis na Filin Jirgin Sama / Mafi Kyawun Tsabta
- 2012 Best Transpacific Airline
- 2011 Mafi kyawun Sabis na Filin Jirgin Sama / Ƙarfin Sabis na Ma'aikata, Asiya