Ƙungiyar Cockpit ta Turai (ECA) ta amince da KLM, wanda ke wakiltar matukan jirgi 40,000 a ko'ina cikin Turai, a matsayin babban kamfanin jirgin sama don yin aiki, tare da kyakkyawan yanayin aiki da kuma dangantakar aiki mai ƙarfi, yana samun sakamako mai gamsarwa na 97%, wanda ya zarce na kamfanin. Zakaran da ya gabata, Air France, da kashi 94%.
Sauran kamfanonin jiragen sama waɗanda suka sami babban matsayi daga ƙimar zamantakewar matukin jirgi na Turai sun haɗa da Icelandair (92%), Widerøe (91%), Australiya Airlines (84%), da TAP (84%), tare da TAP yana fuskantar haɓakar 15% mai mahimmanci. cikin gamsuwa.
The Social Rating of Airlines yana da nufin haɓaka gaskiya game da yanayin aiki na matukin jirgi, yana ba su damar yin zaɓin sana'a da aka sani.
Bugu da ƙari, yana aiki azaman nuni ga fasinjoji waɗanda suka gane cewa tafiya daga aya A zuwa aya B ta ƙunshi fiye da farashin tikitin kawai; ya shafi mutanen da ke bayan hidimar.
An rarraba kamfanonin jiragen sama zuwa nau'i daban-daban guda biyar: Ƙwararrun Jama'a, Abokin Zamantakewa, Katantanwa na Jama'a, Rashin Lafiyar Jama'a, da Junk na zamantakewa. Waɗannan rarrabuwa an samo su ne daga kimantawar matukin jirgi na abubuwa masu mahimmanci kamar daidaiton rayuwar aiki, yanayin aiki, da yarjejeniyar aiki.
Binciken na baya-bayan nan ya dogara ne kan martani daga matukan jirgi sama da 6,000 a duk faɗin Turai, waɗanda aka tattara a watan Mayu.
Kyaftin Otjan de Bruijn, Shugaban ECA, ya ce: “A matsayina na matukin jirgi da kaina, na fahimci ma’anar adalci da yanayin aiki mai kyau. Nasarar KLM ta nuna tasirin haɗin gwiwa tsakanin gudanarwa da ƙungiyoyi. Duk da haka, raguwar gamsuwar wannan shekara gabaɗaya ta shafi, kuma dole ne mu yi niyyar samar da ingantattun matakai a cikin masana'antar. "
Binciken na bana ya nuna raguwar gamsuwa gabaɗaya a tsakanin masu ɗauka da yawa idan aka kwatanta da bugun da ya gabata. Matukin jirgi sun danganta wannan raguwa da tsawaita lokutan aiki, hauhawar farashin kayayyaki, da tattaunawar ma'aikata biyo bayan cutar ta COVID-19. Yayin da aka yaba wa wasu kamfanonin jiragen sama saboda shirye-shiryen horar da su, da yawa na ci gaba da fuskantar matsaloli wajen rike matukan jirgi na dogon lokaci.
Alal misali, Ryanair (42%) har yanzu ana tsinkayar a matsayin "tsakin dutse" ga matukan jirgi, ko da yake ya sami ɗan ci gaba, yana haɓaka daga "Social Misfit" zuwa "Social Snail." Wizz Air yana ci karo da irin waɗannan batutuwan riƙewa, kamar yadda bayanan matukin jirgi suka tabbatar. Kodayake kamfanin jirgin yana haɓaka ci gaban sana'a cikin sauri, matsayinsa na adawa da ƙungiyar ya haifar da rarrabuwar "Social Misfit".
A ƙasan ƙarshen kima, Buzz (23%) da SmartLynx (20%) sun ci karo da babban zargi. An soki SmartLynx saboda rashin ingantaccen tsarinsa na kwanciyar hankali da karancin albashi, tare da matukan jirgin da ke nuna cewa kamfanin jirgin yana daukar hukumomin ma'aikata a wajen EU don kaucewa ka'idoji. Buzz, wanda ke da nauyin ayyukan aikin kai da kuma rashin isasshen wakilcin ma'aikata, yana ci gaba da fuskantar ƙalubale a cikin hulɗar aiki. Kamfanin Discover Airlines ya shiga Matsayin Jama'a tare da samun gamsuwa na 65%. Ko da yake ya sami maki gabaɗaya mai mutuƙar mutuntawa, bai yi rauni ba a cikin dangantakar ƙwadago, musamman saboda yunƙurin cinikin gamayya da bai yi nasara ba kwanan nan.
A cewar Sakatare-Janar na ECA, wannan binciken ya zama kira na farkawa ga masana'antu. Yayin da wasu kamfanonin jiragen sama ke inganta, da yawa har yanzu ba su cika ka'idojin zamantakewa ba. Manufar ECA ita ce ta haskaka ayyukan da ake yabawa da kuma abubuwan da ke damun su domin matukan jirgi da fasinjoji su yi zaɓin da ya dace.
