A cikin shekarar da muke ciki, kamfanonin jiragen sama a cikin Kungiyar Lufthansa Ya zuwa yanzu sun mayar da kusan Yuro biliyan 2.7 zuwa jimillar kwastomomi miliyan 6.3 (ya zuwa 09.09.2020). A cikin sharuddan lissafi, an biya kusan 1800 kudade a cikin awa daya a makon da ya gabata. An riga an daidaita da'awar da Lufthansa ya samu a Jamus a karshen watan Yuni. Matsaloli masu rikitarwa kawai waɗanda ke buƙatar ƙarin aiki mai ƙarfi har yanzu suna da fice. Su ma wadannan, za a kammala su nan gaba kadan.
Yawan dawo da tikitin tikitin ya ragu zuwa ma'amala miliyan daya. Ya kamata a lura cewa sabbin da'awar biyan kuɗi suna tasowa akai-akai saboda dole ne a soke tashin jirage ko kuma baƙi sun soke saboda gargaɗin tafiya. A halin yanzu Lufthansa yana karɓar aikace-aikacen sau uku fiye da kafin cutar. Sabili da haka, adadin buɗaɗɗen da'awar dawowa zai ci gaba da haɓakawa sosai, raguwa a cikin makonni masu zuwa, amma ba za su taɓa kaiwa sifili ba.
Kamfanin jiragen sama na Lufthansa Group yana ci gaba da aiki tuƙuru don ƙara saurin sarrafawa. Don haka, sun ƙaddamar da matakai daban-daban. Misali, karfin ma'aikata a cibiyoyin kwastomomi ya ninka sau uku, kuma a tallace-tallacen hukumar balaguro ya ninka har sau hudu. An kunna ma'aikata da yawa daga wasu sassan don ba da tallafi kuma an sake su daga aikin ɗan gajeren lokaci.
Bugu da ƙari, abokan ciniki na iya daidaita tsarin tafiyar su da sauƙi. Duk farashin Lufthansa, SWISS, Austrian Airlines da Brussels Airlines za a iya sake rubuta su kamar yadda ake so ba tare da samun cajin ba. Wannan ya shafi duk duniya zuwa sababbin yin rajista akan gajerun hanyoyi, matsakaita da dogayan hanyoyi.
| Kungiyar Lufthansa Airlines | ||
| Adadin kuɗin da aka biya | a cikin Mio. Yuro | 2,700 |
| Adadin tikiti da aka mayar | a cikin Mio | 6.3 |
| Adadin adadin buƙatun da ake jiran maidawa (gami da sabbin buƙatu) | a cikin Mio. | 1.0 |
ABUBUWAN DA ZA KU GUDU DAGA WANNAN LABARI:
- For example, the capacity of employees in the customer centers has been tripled, and in travel agency sales it has even quadrupled.
- Therefore, the number of open refund claims will continue to develop dynamically, decrease further in the coming weeks, but will never reach zero.
- It should be noted that new reimbursement claims are constantly arising because flights have to be cancelled or guests cancel due to travel warnings.
