- An nada Babban Jami'in Abokin Ciniki na United Airlines Toby Enqvist a matsayin sabon VP na kamfanin jirgin sama.
- Enqvist ya kasance a cikin masana'antar jirgin sama sama da shekaru 25, yana shiga cikin Continental a 1996
- Tallan yana aiki nan da nan
United ta sanar a yau cewa an nada Babban Jami'in Kasuwancin Toby Enqvist a matsayin sabon mataimakin shugaban gudanarwa na kamfanin jirgin sama. An inganta Enqvist jiya ta Hukumar Gudanarwar United Airlines Holdings, Inc. Tallan yana aiki nan da nan.
"Toby yana jagorantar tare da manufar zama babban abokin ciniki na United kuma wannan ci gaba yana nuna ba kawai nasarar da ya samu wajen kula da abokan cinikinmu ba har ma da ci gaba da sadaukar da kai don isar da mafi kyawun kwarewa ga duk waɗanda muke tashi," in ji shi. United Airlines Shugaba Scott Kirby. "Tare da hangen nesa da alkiblar Toby, da gaske muna jagorantar masana'antar wajen nemo hanyoyin kirkire-kirkire wanda ke da mahimmanci yayin da muke kokarin zama mafi kyawun jirgin sama a tarihin zirga-zirgar jiragen sama."
A matsayin EVP da babban jami'in abokin ciniki, Enqvist ya ci gaba da sa ido kan Sabis na Jirgin Sama na Jirgin Sama, Gidajen Kasuwanci, Cibiyoyin Tuntuɓar Abokin Ciniki da Kula da Abokin Ciniki, Dabarun Abokin Ciniki da Ƙirƙiri, da Kwarewar Abokin Ciniki da Bincike. Bugu da kari, Enqvist yana da alhakin haɓakawa da samarwa ma'aikatan United tallafin jagoranci da ake buƙata don mafi kyawun hidimar abokan cinikin jirgin.
"Ina fatan ci gaba da yin aiki tare da ƙwararrun ƙwararrun ƙwararrun ƙwararrun ƙwararrun ƙwararrun ƙwararrun ƙwararrun ƙwararrun ƙwararrun ƙwararrun masana'antu waɗanda za su ba abokan cinikinmu mafi kyawun ƙwarewa a duk lokacin da kuma duk inda suka tashi United," in ji Enqvist.
Enqvist ya kasance a cikin masana'antar jirgin sama sama da shekaru 25, yana shiga cikin Continental a cikin 1996. A tsawon wannan aiki, ya rike manyan mukamai da yawa na jagoranci a cikin ayyuka da kudi, gami da babban mataimakin shugaba na Ayyukan Sadarwa da Abokin Ciniki na United.
Dan asalin Sweden, Enqvist ya ƙaura zuwa Amurka don halartar Jami'ar Baptist ta Ouachita inda ya sami digirinsa na farko a harkokin kasuwanci. Hakanan yana da digiri na MBA daga Jami'ar Methodist ta Kudu. Yana da aure yana da diya mace.
ABUBUWAN DA ZA KU GUDU DAGA WANNAN LABARI:
- “With Toby’s vision and direction, we are truly leading the industry in finding ways to innovate which is essential as we strive to become the best airline in the history of aviation.
- “Toby leads with the unwavering purpose of being United’s top customer advocate and this promotion reflects not only his success in caring for our customers but also our continuing commitment to delivering the best possible experience for all those we fly,”.
- As EVP and chief customer officer, Enqvist continues his oversight of the airline’s Inflight Services, Corporate Real Estate, Contact Centers and Customer Care, Customer Strategy and Innovation, and Customer Experience and Analytics.
